We've recently been made aware of someone receiving an email that looks like it has come from HM Revenue and Customs (HMRC). They appear to be sent from incometax@taxvol.org.uk.

Tax Help for Older People/Tax Volunteers never send unsolicited emails.

If you receive any unexpected emails that look like they've come from us, please get in touch. Either give us a call on one of the numbers shown at the top of every page of this website, or use the contact form. As soon as you have done this, delete the email. Do not reply to it and don't click any links in the email.

General advice about suspicious emails

HM Revenue and Customs (HMRC) will never use emails to:

• tell you about a tax rebate or penalty
• ask for personal or payment information

Check HMRC’s guidance on recognising scams if you’re not sure.

Forward suspicious emails to phishing@hmrc.gsi.gov.uk.